Conveniently close to the KL transportation hub, shopping, entertainment and financial district

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Best Rate Guarantee

Your reservation with us should be at the lowest price possible. Should you find a lower rate with the same booking conditions within 24 hours of your booking, we will match the rate and give you an additional 10% off.

Submitting a Claim
Email us at enquiry@myhotels.com.my

  • Indicate your booking confirmation no. in the subject line
  • Provide the URL of the website with the better rate
  • Provide a screenshot the website where the room type and rates for the required dates of your stay are indicated as available.

Guarantee Terms and Conditions

  • This guarantee applies to confirmed reservations made via sentral.myhotels.com.my/ only. Your confirmation no. must be submitted to complete the claim.
  • The following conditions must apply:
    • Same hotel
    • Same period of stay
    • Same room/bed type
    • Same currency
    • Same stay conditions, including but not limited to advance purchase requirements, day of arrival requirement, minimum stay requirement, book period, prepayment and deposit requirements
    • Same cancellation and amendment policies
    • The room must be available for instant confirmation when we validate the claim.
  • The "Best Rate Guarantee" does not apply to unpublished rates that are not meant for the general public. Lower rates available through opaque sites, where the exact hotel is not known until after booking, are also excluded from the guarantee.
  • Our "Best Rate Guarantee" cannot be combined with other offers or promotions.
  • We reserve the right to modify, review, append, suspend or terminate the "Best Rate Guarantee" at any time.

Latest News

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Launch of New Website

Our website is launched! You can now book hotel reservations online through our website!

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Guest Reviews

We stayed here 3 nights and it was more than enough quality...-Mike C

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  • No 1, Jalan Tun Sambanthan 4, Brickfields, 
    50470 Kuala Lumpur Malaysia

    Tel: 603 2273 8000
    Fax: 603 2273 6000
    Email us at enquiry@myhotels.com.my

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